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Benefits of Renting a Wheelchair

Why Rent your Wheelchair?

We believe that mobility should be for everyone. People should have access to move and travel freely.

Wheelchair rental is great for those who have just had surgery, are looking to travel or are looking to try a chair before they buy it.

Perks of Renting your Wheelchair
  • No long-term commitment
  • FREE shipping both ways
  • FREE cleaning
  • Best-in-class equipment options
  • Easy rental management
  • Accessories available to enhance
    your experience

Feather Rental is brought to you by

Wheelchair Rental FAQ

How Does Renting my Wheelchair Work?

Our guided site will help you choose one of our state-of-the-art chairs and any accessories
you need to create the best experience possible.

The rental program allows you to rent month-to-month. You have the option to return the chair after a month or have your rental auto-extend for another 30 days.

How often will I be billed?

You will be billed on the same day every month while your subscription is active. If you start your rental on the 5th of the month, you will be billed on the 5th of each subsequent month your rental is active.

How many Wheelchairs can I rent at once?

You are welcome to rent as many pieces of equipment as you need. We ask if you're looking to rent more than 2 chairs, to contact our customer service at or toll free at 1-855-485-1645.

What if my Wheelchair needs servicing?

When you rent your wheelchair with us, we are happy to service regular wear-and-tear. This is included in your monthly subscription price. However, larger, more extreme damage may not be covered.

To inquire about servicing, please contact Customer Service at with a description and picture of what you’re looking to have serviced and they can best help direct your inquiry.

What is the deposit for?

We take a refundable 50% deposit of the chair's price when you check out for security reasons.

Upon returning your chair, the Feather Rental team will conduct an inspection. All deposits will be refunded if the wheelchair is returned in reasonable, working condition and passes our QA process.

How does Feather determine damage and “reasonable condition”?

We ask that you care for your Feather equipment like you would any other item that you own. We can refurbish minor wear and tear, low batteries, but severed wires, large-scale dents or any other noticeable damage may need to be repaired or the item itself may need to be replaced.

Damage will be assessed when the equipment is returned, and fees are determined on a case-by-case basis; replacement fees are equivalent to retail prices less what you've already paid in monthly installments.

Do I have to buy my wheelchair at the end of my rental?

You do not need to buy your wheelchair at the end of your rental. However, if you would like to own it, reach out toinfo@featherchairrental.comor give us a call at 1-855-485-1645 and our customer care team will help you complete your purchase.

If you choose to buy your chair, your auto-payments will stop the day you purchase.

Please note that if you purchase your wheelchair, it no longer qualifies for the rental servicing policy.

My chair I’m renting may be considered damaged or broken, what do I do?

Reach out to our Customer Service team at with a description and picture of the damage. This will help us determine whether it falls under our regular wear and tear policy, or if it will require a replacement fee.

What if I ordered the wrong wheelchair?

You will need to pay the 1 month minimum for the original chair ordered. You can send the original order back at any time and order the correct chair for yourself.

What if I damage my wheelchair or scooter?

We ask that you care for your Feather equipment like you would any other item that you own. We can refurbish minor wear and tear, low batteries, but severed wires, large-scale dents or any other noticeable damage may need to be repaired or the item itself may need to be replaced.

Damage will be assessed when the equipment is returned. Fees are determined on a case-by-case basis.

Returns & Shipping

Where do you ship?

We ship across the continental US. We are currently not shipping to Alaska, Hawaii, or Puerto Rico.

Do you ship internationally?

Not at this time.

How much does Shipping Cost?

It’s FREE! We pay for the shipping of your equipment both ways.

When will my order arrive?

Typically orders arrive within 5-7 business days of placing your rental. However during peak shipping times over the holidays, we do suggest you expect up to 7 business days.

Do I have to clean my Wheelchair before sending it back?

No! We will take care of the cleaning. We use hospital-grade cleaners to ensure that our equipment is fully disinfected and ready for the next renter.

How do I send my wheelchair or scooter back?

Returning your rental wheelchair can be completed in 3 easy steps:

  • Pack up the chair in the box it was delivered in
  • Attach the pre-paid shipping label that was included
  • Drop if at the closest FedEx location

Once our warehouse has received and inspected your chair, your rental payments will stop.

What if I can’t drop my Wheelchair at FedEx?

Reach out to customer service at or call us at 1-855-485-1645 and we can help make alternate arrangements for you. There is a $50 fee for home pick-up.

Wheelchair Care & Cleaning

How are the wheelchairs cleaned? Including the prevention of the spread of COVID-19?

All our equipment is meticulously inspected and cleaned each time it is returned to us. Our cleaning agents and practices are designed to kill viruses such as the common cold and flu.  Based on current guidance from the CDC, we have no reason to believe that our processes are ineffective against COVID-19.

First, all equipment goes through a detailed inspection to ensure our quality standards are met and our customers only receive top-notch equipment.

Then, all items are run through a wet cleaning process. Hard surfaces are cleaned using hospital-grade disinfectant to kill any germs or bacteria. All cushion covers are replaced between users.

Following cleaning, every chair is then enclosed in plastic for protection and cleanliness.

What condition are the wheelchairs in?

All of our equipment is clean, safe and fully functioning. Each wheelchair and scooter goes through a vigorous inspection and cleaning process with each component being reviewed to ensure it upholds our high quality standards.

As this is a rental program there could be some gentle wear on the equipment by way of small scratches, but we ensure you will have a quality chair that will meet your mobility assistance needs.

Get in touch

Have questions about your order, or a general enquiry?